AI in Customer Service Is Eroding Trust — Here's What You Need to Know Before It Derails Your Business
Airbnb CEO Brian Chesky Says This Is His Company's 'Hardest Problem' Airbnb CEO Brian Chesky stated in an earnings call that the company is applying AI to reduce customer service interactions by 15%. Previous Article Frustrated by Warrior 1? These Are the Cues You Can—and Should—Ignore. Next Article These Are the Hottest Zipcodes in the U.S. Right Now, According to New Data