I Flew Business Class on 6 Airlines This Year and There Was a Huge Difference Between the Best and the Worst Each airline’s luxury product is different — so much so that my favorite and least favorite are leagues apart. Previous Article Empathy is the Ultimate Customer Service Secret. Here are 3 Empathy Essentials You Need in Your Competitive Arsenal Next Article 'The Firm Deeply Regrets Any Association With This Man:' JPMorgan Agrees to Pay $75 Million to Settle U.S. Virgin Island Suit Over Jeffrey Epstein