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Is the Customer Always Right? How to Understand Customer-Centric Thinking to Drive Engagement “The customer is always right” is not just a rule anymore; it’s about exploring why customers want what they want. Previous Article Meet the Typical Remote Worker, Who Makes Good Money, Runs Errands During the Day, and Will Take a Pay Cut to Avoid RTO Next Article 'It's Embarrassing and I Feel So Bad': Jimmy Fallon Apologizes to Staff Following Bombshell Allegations of Toxic Work Environment
