Jack in the Box’s ‘Hot Ones’ Promotion Was Supposed to Bring the Heat. So Why Did It Leave Customers Cold? CFO Dawn Hooper says the spicy limited-time menu was ‘highly polarizing.’ The chain leaned into a Philly Cheesesteak platform instead. Previous Article 5 Yoga Poses to Stretch and Strengthen Your Ankles Next Article Costco Is Getting Into This $600 Billion Business — Here’s Its Plan