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Klarna Says Its AI Assistant Does the Work of 700 People. The Company Laid Off the Same Number of Employees 2 Years Ago. The AI bot has taken on 75% of Klarna’s customer service chats, or about 2.3 million conversations, within a month of launch. Previous Article How to Transition to Different Industry Sectors in Your Client Base Next Article 37 Yoga Quotes That Are Insightful, Surprising, Revelatory, and Maybe Even Life Changing
