AI in Customer Service Is Eroding Trust — Here's What You Need to Know Before It Derails Your Business
Understanding and overcoming victim mentality Victim mentality is a psychological phenomenon that is often misunderstood and misinterpreted. It can be deeply ingrained in a person’s self-identity, influencing their thoughts, behaviors, and relationships, and yes, it… Previous Article Credit card giants Mastercard and Visa agree $30m settlement amount for merchant charges Next Article Oxfam’s latest research says corporate America is fueling inequality