WhatsApp Business adds new features, we’ll tell you what they are

The goal of the technology company is to make communication easier for medium and large companies with their consumers.

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June
3, 2021

2 min read

This article was translated from our Spanish edition using AI technologies. Errors may exist due to this process.


Do you use WhatsApp Business in your business or are you thinking of acquiring it? Facebook announced changes to this platform and now it will be faster to manage an account for your business.

The goal of the technology company is to make communication easier for medium and large companies with their consumers through WhatsApp. In this sense, we will tell you what these changes are:

  • The time it takes for companies to acquire the service will now only be five minutes, when it could last weeks before.
  • It will let you preset 10 quick message options, and three reply options for your users
  • You will be able to send timely notifications to your clients when without having to wait 24 hours.

On the other hand, users who have blocked business accounts will receive options to share their experience with more people.

Image: Courtesy Sofía González Web

According to the messaging platform, the idea is to make communication between companies and their customers more “comfortable and personalized”.

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