When I Became President of KFC, Franchisees and Corporate Hated Each Other. But I Believed This Behavioral Theory Could Bring Them Back Together. I was handed the undesirable task of righting the ship at Kentucky Fried Chicken. But the challenge allowed me to test a leadership theory. Previous Article These Toxic Behaviors Are Employees' Biggest Frustrations – Is Your Company Guilty of Them? Next Article How to Create a Brand Philosophy That Everyone Believes In