'It's Embarrassing and I Feel So Bad': Jimmy Fallon Apologizes to Staff Following Bombshell Allegations of Toxic Work Environment “The Tonight Show” has not aired since May due to the ongoing Writer’s Guild of America strike. Previous Article Is the Customer Always Right? How to Understand Customer-Centric Thinking to Drive Engagement Next Article What a Complete User Experience Process Looks Like — and How Investing in One Can Benefit Your Business